We want you to have the best experience possible when dealing with us both before and after the sale. You can always talk to a sales manager, the owner and head designer, or one of our techs who is infinitely knowledgeable on how the products operate and are installed. You won’t get a minimum wage customer service rep that knows nothing outside his or her script. You’ll get great advice based on many years of experience every time.
We’re happy to help you with your DIY install questions or product inquiries even after hours. The phones forward to either a Manager or Owner to help with both. Remembering that we are on Pacific time, you can generally get help until 9PM on weekdays and weekends alike. It’s something we started when the company was very young and have found it to be an invaluable resource to our customers.